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"I wanted to send you a short note to let you know how happy we are with our new home. It is absolutely beautiful and is everything we wanted and more! Our building experience with Canzano Homes has been perfect; from the minute I met Faye to the minute I closed on my house.
I LOVE MY HOUSE! I know I called Faye with some really "dumb" questions, but never once did she make me feel like I was a bother to her or anyone else on your staff. She always answered my questions and if she didn't have the answer, she would find out and get back to me very quickly.
As for Jerry - what can I say? He is one heck of a superintendent. He always had a smile on his face, and never once made us feel like he didn't have time to explain the building process of our house. He went over and above his job with Canzano Homes as far as we're concerned. Whenever he saw us pull up to the house, he made himself available to answer any questions we had. He took all the time we needed during our walk-thru and answered our many, many questions - all with his wonderful sense of humor! He even made a joke by telling us "The flies come with the house, at no extra cost.
Your office staff -Donna and Peggy are wonderful. Anytime I called the office, I was treated with kindness and respect. Donna and I had a discrepancy in the audit of our down payments and she quickly got the information I needed to resolve the discrepancy. I had to call the office to speak with Donna at one time and Peggy answered the phone. I felt like I knew her for several years by the time I hung up the phone!
I have spoken highly about Canzano Homes to several of my friends and acquaintances. In fact, my old neighbors have signed a Purchase Agreement. We were neighbors in the Silverman Homes (east of Pontiac Trail and north of Nine Mile)-you know, the "moldy sub". Your Homes are superb. I know they will be very happy.
Again, I want to thank you and your staff for your hard work in building our beautiful home."
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